At Amazon Club LLC, we want our customers to be satisfied with their purchases. This Refund & Returns Policy explains the conditions under which returns, refunds, and exchanges are accepted.
By placing an order on our website, you agree to the terms outlined below.
Returns
Our return policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately we cannot offer a full refund or exchange.
To be eligible for a return:
The item must be unused and in the same condition as received
The item must be in its original packaging
Proof of purchase is required
Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
Perishable goods (such as food or flowers)
Intimate, sanitary, or personal care items once opened
Hazardous materials, flammable liquids, or gases
Gift cards
Downloadable or digital products
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in certain situations, including:
Items with obvious signs of use
Media products (books, CDs, DVDs, software, games, etc.) that have been opened
Items returned damaged or missing parts not due to our error
Items returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved:
The refund will be processed to the original method of payment
Processing time may take 5–10 business days, depending on your bank or payment provider
Late or Missing Refunds
If you have not received your refund:
Check your bank account again
Contact your credit card company (processing times may vary)
Contact your bank
If you have completed all steps and still have not received your refund, please contact us at info@amazonclubllc.com.
Sale Items
Only regular-priced items are eligible for refunds. Sale or discounted items are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@amazonclubllc.com with details and photos of the issue.
Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the returned item once it is received.
If the item was not marked as a gift, the refund will be issued to the original purchaser.
Return Shipping
Customers are responsible for return shipping costs
Shipping costs are non-refundable
If a refund is issued, the cost of return shipping may be deducted from the refund
We recommend using a trackable shipping service or purchasing shipping insurance
We do not guarantee receipt of returned items
Need Help?
For questions related to refunds or returns, please contact us at:
